Bookings are only confirmed once:

• Your quotation has been accepted.

• A signed Booking Agreement has been received.

• The required deposit has been paid.

The deposit secures your event date and is non-refundable.

Your quotation and Booking Agreement will clearly detail the services, timings and equipment included within your booking.

A non-refundable deposit is required to secure all bookings.

The remaining balance must be paid by the date stated on your invoice or Booking Agreement.

Failure to pay may result in cancellation of your booking.

Glitter Elements accepts the following payment methods:

• Contactless card

• Chip and PIN

• Apple Pay

• Google Pay

• Cash (where advertised)

Payment is taken in Pounds Sterling (£ GBP).

On-the-Day Payments

Where payment is taken during an event, full payment is required before the glitter application or jewellery workshop begins unless otherwise agreed.

Prices displayed at the event include VAT where applicable.

Card Payments

Card payments are processed securely using an approved third-party payment provider.

Glitter Elements does not store or have access to your full payment card details.

Receipts are available by email where requested.

Refunds

Where a refund is agreed, it will normally be returned to the original payment method.

Processing times are dependent upon your card provider.

Failed Transactions

If a card payment fails, an alternative payment method may be requested.

We reserve the right to refuse service where payment cannot be successfully processed.

The safety and wellbeing of our guests and Glitter Artists is our highest priority.

Our Glitter Artists carry a fully stocked first aid kit and emergency eyewash at every event. Safety is our highest priority, and we follow strict hygiene and health & safety procedures throughout every glitter application.

For safety reasons, we do not apply glitter:

• To open wounds or broken skin

• Inside the eyes or on the waterline

• Inside the nose or mouth

• To anyone who appears unwell where a glitter application may not be appropriate

Our Glitter Artists reserve the right to stop or refuse a glitter application if a guest:

• is unable to remain still during the application;

• repeatedly moves in a way that could compromise safety;

• behaves in a manner that may cause injury to themselves or others; or

• does not follow reasonable safety instructions given by our Glitter Artist.

The safety of our guests and staff will always take priority.

Your quotation and Booking Agreement will clearly detail the services included in your booking.

Travel within 15 miles of Milton, Abingdon (Oxfordshire) is included unless otherwise stated.

Beyond this distance, mileage is charged at 45p per mile.

Where applicable, additional charges may include:

• Parking charges

• Congestion charges

• Toll charges

• Overnight accommodation

• Ferry or other transport costs

These will always be discussed and agreed before your booking is confirmed.

Our jewellery workshops include a selection of beads, charms, findings, tools and equipment required to create your jewellery.

Unless otherwise agreed:

✨ All jewellery created during the workshop belongs to the person who made it and may be taken home.

✨ Workshop tools and equipment remain the property of Glitter Elements.

✨ The client may be charged for the repair or replacement of tools or equipment lost or damaged through negligence, misuse or deliberate damage.

We use cosmetic-grade biodegradable glitter together with carefully selected vegan and nut-free products. You can find out more here.

Guests are responsible for informing us of any allergies, skin sensitivities or medical concerns before receiving a glitter application.

We reserve the right to refuse any glitter application where we believe it may not be safe.

The client agrees to:

• Provide safe access to the venue.

• Provide sufficient operating space.

• Inform us of any venue restrictions.

• Ensure children are appropriately supervised.

• Ensure guests behave respectfully towards our staff.

We reserve the right to refuse service to any guest who is abusive, threatening, intoxicated or behaving in an unsafe manner.

We also reserve the right to refuse to participate in any event that promotes, encourages or involves hate speech, discrimination or unlawful behaviour.

Where the true nature of an event has been deliberately withheld or misrepresented, Glitter Elements reserves the right to cancel the booking immediately. Any deposit paid will remain non-refundable.

We love sharing the sparkle from our events and may take photographs or videos of our setup, glitter applications, jewellery workshops and the general event atmosphere for use on our website, social media channels and other promotional material.

If you would prefer not to appear in any photographs or videos, simply let one of our Glitter Artists know during the event or email jenny@glitterelements.uk afterwards. We will happily remove any images or videos that feature you where reasonably possible.

👶 Children

Children are a huge part of what we do, and protecting their privacy is extremely important to us.

We do not publish photographs or videos of children without a signed parent or guardian media consent form.

Even where consent has been given, we aim to protect children's privacy by:

• Avoiding names, ages or other identifying information.

• Avoiding captions that reveal locations or personal details.

• Focusing photographs on the glitter application rather than the child's identity wherever possible.

• Cropping or framing images to minimise identifiable facial features where appropriate.